Empathy of Bank Employees and Its Influence on Service Quality of Banks: Evidence from the Knowledge Economy of Kerala in Digital India. International Journal of Religion, [S. l.], v. 5, n. 2, p. 289–300, 2024. DOI: 10.61707/8h4xcq54. Disponível em: https://www.ijor.co.uk/ijor/article/view/3242.. Acesso em: 2 may. 2026.