Role of Strategic Planning in Enhancing Employees’ Job Loyalty through Comprehensive Quality Management

Abstract

Aims study to know the role of strategic planning in enhancing employee job loyalty with its through comprehensive quality management in the Training and Qualification Directorate. problem of the study lies in the extent of the directorate’s interest, in strategic planning, employee job loyalty, and total quality management. A sample of officers, ranks, and civilian employees working in the directorate, The researchers relied on the questionnaire as a tool for collecting data and to complete this study and achieve the goals it seeks. (148) questionnaires were distributed to members of the study sample and the study reached a set of conclusions, the most important of which is the reliance of the directorate, the study community, on dialogue with workers before making decisions concerning them, which indicates its reliance on dialogue with workers before making a decision concerning them. the study reached of which is the necessity Coordination with universities and training and development centers in order to include the Directorate’s employees in the courses on strategic planning.