District Institutional Arrangement in Improving Public Services in Jayapura City

Abstract

This research aims to determine the District's Institutional Arrangement for Improving Public Services in Jayapura City. This research is descriptive analytical research with qualitative analysis methods. This research is called descriptive research because it attempts to explain the phenomenon of the institutional arrangement of the district government using the triangulation method. The unit of analysis for this research is the district government institution in Jayapura City. There are several data collection techniques used in this research, namely: 1) Primary data obtained using interview techniques and 2) Secondary data obtained through searching various documents, literature, and research results that are relevant to the research objectives. Analysis of the data obtained through the questionnaire was analyzed using simple statistics (table %). Qualitative data obtained through interviews and limited observations were analyzed using qualitative methods. The results of this research show that the District Government's strategic policies in Jayapura City are not in harmony with the existing organizational structure design, where strategic policies that should support Jayapura City are not well accommodated in the district's organizational structure. This organizational design is more adapted to changes in regulations from the Central Government, and not to the interests of the district.